> ## Documentation Index > Fetch the complete documentation index at: https://docs.bluprynt.com/llms.txt > Use this file to discover all available pages before exploring further. # Applications > Find, filter, open and review the applications issuers submit to your organization. An application is an issuer's answers to one of your published forms. **Applications** lists every application your organization has received, so reviewers can pick up work and track decisions. Approving an application issues its [credential](/proof/credentials). ## Key concepts | Term | Meaning | | - | - | | **Application** | One issuer's submission of one form. It has a state, an assigned reviewer and the issuer's answers. | | **Form** | The questions you publish in the [Form manager](/proof/form-manager). Each application uses one form version. | | **Credential / Form** | The credential type the application issues, shown above the form name. | | **Issuing to** | The organization or asset that receives the credential. | | **Reviewer** | The member the [approval workflow](/proof/approval-workflow) assigned. *Unassigned* means no one yet. | | **State** | Where the application is in review. See [Application states](/proof/application-states). | ## How it works ```mermaid theme={"system"} flowchart TD A[You publish a form] --> B[Issuer fills a draft] B --> C[Issuer submits] C --> D[Pending Review] D -->|Accept| E[In Review] E -->|Approve| F[Approved] F --> G[Credential issued] E -->|Decline| H[Denied] E -->|Request for information| I[Request for Info] classDef start stroke-width:2px classDef done stroke-width:2px class A start class G,H,I done ``` Filing forms skip review. Their credential is issued as soon as the issuer submits. ## Find an application Click **Applications** in the sidebar. **Pending applications** (1) counts open work, broken down by state. **Processed applications** (2) counts closed ones. Applications page with callouts on the Pending applications and Processed applications cards, the status and reviewer filters, and an application row Phone-sized close-up of the numbered callouts. Applications page with callouts on the Pending applications and Processed applications cards, the status and reviewer filters, and an application row Click **All Statuses** (3) and pick a state (1). **Needs Review** shows Pending Review and In Review together. Status filter open, listing All Statuses, Needs Review, Pending Review, In Review, Request for Info, Approved, Denied, Archived and Draft Phone-sized close-up of the numbered callouts. Status filter open, listing All Statuses, Needs Review, Pending Review, In Review, Request for Info, Approved, Denied, Archived and Draft Click **All Reviewers** (4). Pick **Unassigned**, or a member to see their queue (1). Reviewer filter open, listing All Reviewers, Unassigned and a member name, which is redacted Phone-sized close-up of the numbered callouts. Reviewer filter open, listing All Reviewers, Unassigned and a member name, which is redacted Click a row (5) to open it. ## Read an application The **Application** tab (2) shows the issuer's answers, grouped into the form's sections (4). Unanswered fields read *Not provided*. A required field with no answer shows *Value is required*. Use the arrows (1) to move to the previous or next application. Application detail with callouts on the previous and next arrows, the Application tab, the Entity Details tab and the Overview section tab Phone-sized close-up of the numbered callouts. Application detail with callouts on the previous and next arrows, the Application tab, the Entity Details tab and the Overview section tab File answers appear as documents. Click the download button (1) to open one. Application showing six Word documents, file names redacted, with a callout on a download button Phone-sized close-up of the numbered callouts. Application showing six Word documents, file names redacted, with a callout on a download button Click **Entity Details** (3) to see the organization behind the application. See [Watchlist issuers](/proof/watchlist-issuers). ## Review an application The review buttons appear at the top of the application, based on its state. Each one asks you to confirm. | State | Buttons you see | What the confirmation says | | - | - | - | | Pending Review | **Accept** | *This action will move the application to review.* | | In Review | **Approve**, plus a menu with **Approve**, **Decline** and **Request for information** | See below | | Action | Confirmation | Result | | - | - | - | | **Accept** | *This action will move the application to review. Continue?* | In Review | | **Approve** | *This action will approve the application and issue the credential. Continue?* | Next approver, or Approved | | **Decline** | *This action will decline the application. Continue?* | Denied | | **Request for information** | *This action will request additional information from the issuer. Continue?* | Request for Info | To review: 1. Filter to **Needs Review** and open an application. 2. Click **Accept** to take it into review. 3. Read the answers and documents. 4. Click **Approve**, or open the menu and click **Decline** or **Request for information**. 5. Confirm. Only the assigned reviewer can approve, decline or request information. If the form has several approvers, **Approve** hands the application to the next one. See [Approval workflow](/proof/approval-workflow). ## Reference ### List columns | Column | Shows | | - | - | | **Date / ID** | When the application was created, and its ID | | **Credential / Form** | Credential type, with the form name below | | **Issuing to** | The organization or asset receiving the credential | | **Issuer** | The issuer organization | | **Status** | The [state](/proof/application-states) | | **Reviewer** | The assigned reviewer, or *Unassigned* | ### Filters | Filter | Values | | - | - | | Status | All Statuses, Needs Review, Pending Review, In Review, Request for Info, Approved, Denied, Archived, Draft | | Reviewer | All Reviewers, Unassigned, each member | ## Worked example You open **Applications** and filter to **Needs Review**. A *Know Your Issuer* application sits in **Pending Review**, assigned to you. You click **Accept**, then read the answers on the **Application** tab and download the attached disclosures. The reserves section is incomplete, so you open the menu, click **Request for information** and confirm. The issuer gets the application back to edit. ## Errors and troubleshooting | Problem | Cause | What to do | | - | - | - | | No review buttons | The state has no review action, for example Draft or Archived | Check the **Status** column. | | *You are not assigned to this application yet* | Someone else is the assigned reviewer | Check **Reviewer**. Ask them, or an admin to change the workflow. | | *Invalid application state for this operation* | The state changed since you opened it | Reload the page. | | A filing never appears in Needs Review | Filings are approved on submit | Filter to **Approved**. | ## FAQ Yes. The Compliance Hub labels a declined application **Denied**. No. Use **Request for information** to send the application back to the issuer. Issuers start them from a published form, or you send a form with **Request a form**. See [Watchlist issuers](/proof/watchlist-issuers#request-a-form). The credential is issued in the background. See [Credentials](/proof/credentials#how-a-credential-is-issued). ## Related pages * [Application states](/proof/application-states) * [Approval workflow](/proof/approval-workflow) * [Form manager](/proof/form-manager) * [Credentials](/proof/credentials) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.